Frequently Asked Questions
Do you provide any sample menus or catering packages?
Can you accommodate allergies and dietary restrictions?
Yes! Special dietary needs such as vegetarian, vegan, dairy free, gluten free, nut allergies and other dietary restrictions must be discussed with your Event Specialist so the proper arrangements can be made. We do not maintain a gluten free and nut free kitchen, however efforts are made to decrease the risk of cross-contamination and to inform the production team on the severity of food allergies. We ask guests to please keep in mind that there is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice.
Can I take home any leftover food?
Due to health and food safety regulations, any leftover or unused food cannot be given to a client and removed from the event site. Any and all food and beverages leftovers remain the property of G Catering.
What do I need to do to secure my event date?
Your event date and time will be confirmed and officially booked after you have read and signed your event contract, and after we have received an estimated 25% non-refundable deposit that will be put toward your bill. Your date is not guaranteed until we receive both.
What is your cancellation policy?
If a client cancels a contracted event, we will retain the deposit fee as liquidation. Deposits for cancelled events may be applied to a new event date, presented at the time of cancellation, which may occur no more than one year from the original scheduled date. Any rescheduled date is subject to availability and market price adjustments. If you cancel an event within 72 hours of your date, you will not be charged, however we will retain the deposit. If you cancel an event with 71 hours or less you will be charged for all services agreed upon.
When do you need my final guest count?
Your final guest count is required 14 days, or two weeks, prior to your event date.
Do you offer tastings?
Yes! We offer tastings for weddings and other large events Tuesdays through Thursdays around 1pm at $250 for four guests. For each additional guest you have, there is a $50 charge. We understand that this may not fit into everyone's schedule, so please inquire about booking a tasting and we will do our best to accommodate a tasting around your schedule.
Besides cost of food, what other charges can I expect?
For each event, whether a worked, staffed event, or a drop off, there is a delivery charge of $30 and 9.25% TN sales tax. For each worked event, there is an 18% service charge added to the food and beverage cost of the bill. The service charge covers administrative work, planning, consultations, and decor for buffets, food stations, and passed appetizers. Service staff is also needed at each worked event. Let us know more about your event and we will determine the staffing needs!
Do you charge gratuity?
Gratuity is not included but is always appreciated and left to the client's discretion.
Do you provide alcohol or can I purchase alcohol through you?
No, however we will provide everything you will need for bar set ups including mixers, bar fruit, bar tools, chilling vessels, coolers, cocktail napkins, cocktail straws, etc. We have liquor liability insurance along with ABC certification allowing our bartenders, servers, event staff, and management to serve, but not purchase, any alcoholic beverages for events. This is a Tennessee state law.
Do you provide drop-off services?
Yes! All cold or room temperature food items will be dropped off in disposable vessels. All hot food items will be dropped off in foil pans with wire chaffing dishes and sternos. Our logistics team member(s) will assist in the set up of the wire chaffing dishes. We can provide you with disposable plates, cutlery, napkins, and cups at an additional charge.